The purpose of Carrier Select Telecoms (PTY) LTD privacy policy is to assure customers that we respect their privacy rights, by undertaking to not trade in their personal details or monitor their communications except when required to do so by law.
 The policy also tells our customers how and when we will gather their personal information as well as how we intend to use it. Furthermore, the policy gives our customers an avenue of redress if our company or any of its employees do so.

 From time to time, Carrier Select Telecoms (PTY) LTD will collect certain personal information about our customers and visitors from their websites, the company on-boarding document, either when we are looking for new business or when we host clients on our premises. Such information will include both identifiable personal data, as well as non-identifiable personal information. Identifiable personal information will be collected when you sign a contract for service with us.

Non-identifiable information is gathered automatically when you visit our website, through google analytics. The purpose of this privacy policy is to explain to customers what types of information we will collect and how that information is used. In most cases, we collect this information to ensure network traffic integrity and that we continue to provide you with the most relevant content and best possible service that suits your needs. In some cases, we are required by law to collect personal information about customers. Like RICA, FICA information, Except where the law requires otherwise, we undertake to protect the confidentiality of such data.

 Carrier Select Telecoms (PTY) LTD respects the privacy of our customers and the privacy of those accessing our network and websites hosted by us. We undertake to protect the confidentiality of our customers and users including all personal information supplied in the course of contracting with us for services. We undertake not to sell your personal information to third parties for commercial or marketing purposes.

 Carrier Select Telecoms (PTY) LTD collects personal data about our customers when they apply for a new service subscription, respond to customer surveys and promotions or contact our helpdesk.

 Carrier Select Telecoms (PTY) LTD  may on occasion use your personal information to contact you about promotional offers; advise you of matters relevant to service provision and in some cases, solicit your feedback.
 However, Carrier Select Telecoms (PTY) LTD will provide you with an option within every communication to opt out of receiving any communications of this nature or you can contact our customer services representatives to ensure that you do not receive such promotional information, at . We may also collect the IP addresses and information about your access engagement, the type of browser you use for the purposes of our network/ system administration and to audit this for the use of our access sites. This data, however, will not be used to identify individual users who will at all times remain anonymous. Any information Carrier Select Telecoms (PTY) LTD  collects from you through correspondence with us, whether via e-mail, telephonically or by written letter, will only be used to address the matters within that correspondence. If this requires referring such correspondence within Carrier Select Telecoms (PTY) LTD or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.

 Any information that customers disclose in a public space, including communication on any bulletin board, a chat room, a conference room or any site, is available to anyone else who visits that space. Carrier Select Telecoms (PTY) LTD cannot safeguard any information you disclose there.

 Carrier Select Telecoms (PTY) LTD web portals, and website may contain links to sites that belong to third parties unrelated to us. Carrier Select Telecoms (PTY) LTD cannot be held responsible for any use of your personal information arising from you disclosing such information on third party sites.
 Carrier Select Telecoms (PTY) LTD  cannot protect any information you may disclose on these sites and recommends that you review the privacy policy statements of those sites that you may end up visiting from our portals and website. Carrier Select Telecoms (PTY) LTD reserves the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims.

 There are two main types of personal information – Identifiable personal data, and non-identifiable personal data.
 Identifiable data generally includes a customer’s name, address, telephone numbers, gender, IP address, billing information (such as a credit card number), debit order authorisation etc. Non-identifiable data generally includes: a postal code; the date and time sites are accessed (if you gather this); pages visited; (usually done to monitor demand and improve usefulness of the site); the type of browser being used; the operating system and the type of personal computer being used to access the services. In terms of the Regulation of Interception of Communications and Provision of Communications-Related Information Act, 2002, all telecoms service providers, including ISPs are obliged to obtain and keep certain identifiable personal data of customers when entering into service contracts. This includes in addition to the above, in the case of a person: ID number; residential and business addresses; and a certified copy of the customer’s ID document. In the case of a company: all of the above as well as the company’s registration number and a certified copy of the customer’s business letterhead. While this expansive interpretation of personal information might be seen as overly cautious, we advise you to identify or define all these requirements as personal information.

 Carrier Select Telecoms (PTY) LTD uses 3rd party vendor re-marketing tracking cookies, including the Google Search Engine Optimization, Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

For more information about the POPI Act: click here


Carrier Select Telecoms

CARRIER SELECT TELECOMS, Data and Voice Managed Services Provider. The company is based in Fourways, Johannesburg, South Africa.

No-one can argue that internet access in today’s world, has fast become one of our ‘hierarchy of needs’ requirements. Instead of trying to navigate the clutter of services, and providers to choose from. We help businesses simplify the view and the complexity when considering internet, technologies, and IT infrastructure.

Our Managed Services portfolio, will transform your business in the following ways
- Provide you access to multiple data and voice carrier networks, through a single provider
- Provide you with state of the art data center facilities and cloud infrastructure
- Enhance your business survivability and continuity operations with SD WAN
- Access data and voice technologies that allow you to work securely from anywhere
- Gain benefits from cyber security as an embedded part of the services suite
- Peace of Mind that your POPIA system compliance of personal data is met
- Secure Insurance cover for meeting system compliance criteria
- Choose managed services from a incredible bundled package portfolio
- Receive customer rewards for more services being managed
- Get exposure to Advisory and consulting services
- Learn to drive the inherent toolsets and technologies to measure, manage and plan ahead
- Secure access to the precise skills and resources to deliver the services the way the business needs and wants them to work.

Reach out if you realise you will benefit from managed services of this kind

Our Office

73 Crawford Drive
Douglasdale, Johannesburg
2191, South Africa


We are a proud member of ISPA and uphold the ISPA Code of Conduct

Find Us On